UK-based employment law specialist Ramsdens Solicitors has found that more than one-in-four employers find it difficult to handle employee grievances satisfactorily.
The findings come from a survey on employer confidence conducted by the legal firm to determine which issues employers are lacking the requisite understanding to address appropriately.
The survey has found that 27.32% of respondents were not confident when handling grievances and over half of those (56%) were not at all confident, highlighting the lack of knowledge employers have in this area.
This lack of knowledge is also shown in other areas linked to grievances. For example, 30.6% of respondents also said they were not confident when recognising and handling a whistleblower report.
David Bradley, Head of Employment and Chairman of Ramsdens Solicitors, said: “The lack of confidence that employers are reporting when it comes to grievances is concerning. Issues that employees bring to their employers need to be able to be handled swiftly and with a full knowledge of the law.
“It is important that employers know where they stand so that grievances can be fully addressed to the satisfaction of both parties. If employers are not confident when sorting these issues, it can have long-reaching negative consequences for the company. In these situations, it is imperative that the correct legal advice is sought by an appropriate legal specialist so that the business can continue to deliver their services effectively.”